Local
Adelaide & SA
Response
Same-business-day
Microsoft
365 & Copilot specialists
Security
Essential Eight aligned
The Challenge

Common technology problems we solve

If any of these sound familiar, Core IT can help — from day-to-day IT support and cyber security to Microsoft 365, cloud systems and AI automation.

Slow or unreliable IT support

Long waits for help slow your whole team down.

Cyber security risks

Weak passwords, phishing emails and unprotected devices can put your business at risk.

Microsoft 365 confusion

Teams, SharePoint, OneDrive and Outlook need to be set up properly to work well.

Manual and repetitive work

Staff spend too much time on tasks that could be automated.

Disconnected systems

Your tools and data do not talk to each other, creating double handling.

No clear AI roadmap

You want to use AI, but you are not sure where to start or what is safe.

Backup and recovery gaps

Important data needs to be protected and recoverable.

Device, network and Wi-Fi issues

Computers, printers, internet and Wi-Fi need to work reliably every day.

The Solution

Core IT becomes your ongoing technology partner

Our managed IT services take care of day-to-day technology while helping your business plan ahead. From user support and device management to security, Microsoft 365, cloud, backups and hardware, we keep your environment organised, protected and reliable.

Proactive Support

Ongoing monitoring, patching and helpdesk so issues are handled before they slow your team down.

Practical Security

Realistic improvements across users, devices, email, Microsoft 365 and backups.

Clear Advice

Recommendations explained in business language, aligned with your goals.

AI & Automation

Practical AI solutions for real business problems

We help businesses identify where AI can save time, reduce manual work and improve processes — then design and implement practical AI tools, automations and integrations that connect with your existing systems.

AI Readiness Assessments

Honest review of your setup and where AI can deliver real value.

AI Workflow Automation

Automate repetitive tasks across email, documents and approvals.

Custom AI Tools

Purpose-built tools designed for how your business actually works.

Chatbots & Assistants

Customer service, internal helpdesk and lead qualification bots.

Microsoft Copilot Guidance

Licensing, deployment and adoption support for Copilot.

AI Project Planning

Scoping, roadmaps and governance so projects actually land.

System Integrations

Connect AI to Microsoft 365, your CRM, ERP and business tools.

AI Implementation Support

From planning to launch, training and ongoing improvement.

Our Approach

How we keep your IT running smoothly

01

Discover

Understand your business, users, devices, systems, pain points and current risks.

02

Stabilise

Fix urgent issues, organise access, secure devices and review Microsoft 365 and cloud settings.

03

Manage

Provide ongoing helpdesk, monitoring, patching, security, backup and user support.

04

Improve

Review your environment regularly and recommend practical improvements as your business grows.

Support Models

Flexible IT support that fits your business

Fully Managed IT

For businesses that want Core IT to act as their external IT department.

Discuss this option

Co-Managed IT

For businesses with internal staff who need extra support, specialist skills or project assistance.

Discuss this option

Project & On-Demand

For migrations, hardware rollouts, Microsoft 365 improvements, network upgrades and one-off IT projects.

Discuss this option
Why Core IT

Why businesses choose Core IT Solutions

You do not need another provider that treats your business like a ticket number. Core IT focuses on clear communication, practical solutions and long-term reliability.

Local Adelaide support

Based in South Australia and focused on local business needs.

Friendly communication

Clear, plain-English updates without the technical jargon.

Remote and onsite

Practical assistance wherever your team works from.

Microsoft 365 expertise

Specialists in modern cloud productivity environments.

Security-first approach

Security baked into everyday IT, not bolted on later.

Business-first advice

Recommendations aligned with your goals, not vendors.

Industries

IT support for different business environments

Professional Services

Email, documents, secure client data and reliable Microsoft 365.

Healthcare & Allied Health

Secure access, multi-site support and patient data protection.

Finance & Accounting

MFA, backups, secure systems and compliance support.

Construction & Trades

Mobile staff, cloud files, quoting tools and job systems.

NDIS & Community Services

Secure client records, remote staff and SharePoint structure.

Education & Training

User management, devices and secure collaboration tools.

Retail & Hospitality

POS uptime, networks and back-office support.

Not-for-Profit

Cost-effective IT and Microsoft 365 nonprofit support.

Small to Medium Business

Reliable everyday IT and simple, predictable support.

Microsoft 365

Get more from your Microsoft 365 environment

Many businesses use Microsoft 365 every day, but their setup is often messy, insecure or underutilised. Core IT helps manage email, Teams, SharePoint, OneDrive, permissions, devices and security settings so your team can work more efficiently.

Explore Microsoft 365 support
Exchange Online
Mail flow, mailboxes & email security.
Teams
Setup, governance & adoption.
SharePoint
Structure, libraries & permissions.
OneDrive
File sync, sharing & backup.
Security
MFA, conditional access & policies.
User Onboarding
Provisioning, access & devices.
Licensing
Optimisation & cost guidance.
Day-to-Day Support
Helpdesk for everyday user issues.
AI Solutions & Consultation

Put AI to work in your business

Most Adelaide businesses know AI is important — but don't know where to start. Core IT helps you plan the right approach, manage the project, and build the tools that actually work in your environment — from Microsoft Copilot to workflow automation and custom AI.

Most AI implementations fail because the IT foundation isn't ready. Core IT manages both — your IT infrastructure and your AI project — so you don't have to coordinate between separate providers.

  • Microsoft Copilot deployment and adoption
  • Custom AI chatbots for customer service and internal helpdesk
  • Business process automation using AI
  • AI integrations with Microsoft 365, CRMs and business tools
  • AI project scoping, strategy and roadmap planning
  • Proof-of-concept AI builds
  • AI readiness assessments for Adelaide SMBs
  • Ongoing AI support and iteration
Our promise

"Technology support — from everyday IT to AI — that feels personal, not transactional."

You get a responsive partner that learns your business — not a faceless ticket queue.

FAQ

Common questions from Adelaide businesses

Still have questions? Get in touch and we'll point you in the right direction.

Ongoing helpdesk, monitoring, patching, endpoint protection, Microsoft 365 administration, backup monitoring, user onboarding, hardware support, documentation and regular technology reviews.

Ready to Simplify Your IT and Explore AI?

Let's review your current setup, identify risks and opportunities, and show how Core IT Solutions can support your business with reliable IT, stronger cyber security and practical AI solutions.