Privacy Policy

Information we collect

We collect personal information you provide directly to us — such as your name, business name, email address, phone number and the details of your enquiry — when you complete a form, request a consultation or contact our support team.

We also collect technical information required to deliver managed IT services, including device, licensing and system configuration details for environments we support.

How we use your information

We use your information to respond to enquiries, provide and support the services you have engaged us for, manage billing, and send service-related communications.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Storage and security

Information is stored in reputable cloud services with access limited to team members who need it to perform their role. We apply multi-factor authentication, access controls and monitoring across our own systems.

While no system can be guaranteed completely secure, we take reasonable steps to protect information from misuse, loss, unauthorised access, modification or disclosure.

Cookies and analytics

Our website may use cookies and analytics tools to understand how visitors use the site so we can improve it. You can disable cookies in your browser settings, though some parts of the site may not work as intended.

Access, correction and complaints

You may request access to the personal information we hold about you, or ask us to correct it, by emailing info@coreit.com.au. If you believe we have breached your privacy, contact us and we will investigate and respond.

We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).